Terms of service

By buying from or using FS Fitness Store you agree to these terms. If you do not agree, please do not use the store.

3.1 Who can buy

You must be 18 or older, or buying with a parent or guardian's permission. The details you give us must be true and up to date.

3.2 Products, prices and payment

  • All prices are in South African rand (ZAR) and include 15% VAT, unless we say otherwise.
  • We try to keep prices and descriptions accurate. If we find a mistake, we will tell you before delivery and you can confirm or cancel with a full refund.
  • Your order is accepted when we deliver the product or confirm your booking.
  • You pay through our payment provider. We do not store your card details.

3.3 What you are buying

Our products are digital: downloads, online courses, software licences, coaching sessions and services. See our Delivery Policy for how and when you receive them.

3.4 Licence and copyright

  • When you buy a product, you get a personal, non-transferable licence to use it for yourself.
  • You may not copy, share, resell, upload or publish our products, or share your login or licence key.
  • Business products (for example class content packs, templates, white-label app starters and platform licences) come with the specific licence stated on the product page. That licence says what you may do with them for your own clients.
  • All content, brand names and designs remain the property of [registered business name] or its licensors.

3.5 Your account

Keep your password and licence keys private. You are responsible for what happens under your account. Tell us at once if you think someone else has used it.

3.6 Health and safety

Exercise carries a risk of injury. Our programmes, courses and coaching give general fitness and nutrition information. They are not medical advice. Speak to a doctor before you start, especially if you have a health condition, an injury, are pregnant, or have not been active for a while. Stop and get help if you feel pain, dizziness or unwell. You exercise at your own risk. We cannot promise any specific result.

3.7 Coaching and services

Coaching sessions and setup services are booked and delivered as described on the product page. Cancellation and rescheduling follow our Return and Refund Policy. If we need to cancel or move a session, we will offer a new time or a refund.

3.8 Software and platforms

We aim to keep our apps and platforms running, but we cannot promise they will always be free of faults or interruptions. We may update them from time to time. A licence runs for the period stated on the product page.

3.9 Acceptable use

You may not use the store to break the law, try to get into systems or accounts that are not yours, copy our content, or harm other users.

3.10 Our liability

Nothing in these terms limits any right you have under the Consumer Protection Act or other law that cannot be limited. Subject to that, we are not liable for indirect losses or for losses you could have avoided, and our total liability for any product is limited to the amount you paid for it.

3.11 Ending access

We may suspend or end your access if you break these terms, for example by sharing a product. If we end your access because of something we did wrong, we will refund you.

3.12 Changes

We may update these terms. The new version applies to purchases made after the date shown at the top. Purchases you have already made stay under the terms you agreed to.

3.13 Law and complaints

These terms are governed by the laws of South Africa. Please contact us first at [support email] so we can try to fix the problem. You may also contact the National Consumer Commission or the Consumer Goods and Services Ombud. If a dispute goes to court, the courts ofSouth Africa, may hear it.